Google and Outlook calendar sync

Last updated 15 October 2026

Connect each person’s Google Calendar or Outlook, so their own appointments block booking times and new bookings appear in their calendar.

Connect a calendar

  1. Open Settings › Calendar sync. It lists everyone on your team.
  2. Press Connect Google Calendar or Connect Outlook next to the person.
  3. A new tab opens. Sign in to that person’s calendar and allow access.
  4. Come back to Bookmerce. The page updates by itself.
Settings › Calendar sync: each person, whether their calendar is connected, and Connect Google Calendar or Connect Outlook.

What happens next

The person’s page shows their connected calendar and when it last synced.

A staff member's Calendar section: Google Calendar connected and synced, with both options ticked and Disconnect.
  • Busy times block bookings. Events in the person’s calendar over the next 60 days block those times for them. They’re refreshed about every 10 minutes.
  • Bookings appear in their calendar. New bookings are added marked as free, so they don’t count twice. Moved or cancelled bookings are updated there too.

Time zones

Make sure each calendar uses the same time zone as the location the person works at. Settings › Calendar sync reminds you of your store’s time zone.

Disconnecting

Press Disconnect on the person’s page at any time. Their calendar’s busy times then stop blocking bookings.

Next: Events: dates, seats, tickets and guest lists

Still stuck? Email support@bookmerce.com with your store's address.