The calendar and your bookings

Last updated 15 October 2026

The calendar

Bookings shows every booking in a calendar inside Shopify admin. Switch between Day, Week, Month and a list. The side column lets you show or hide each person, and lists the requests that need an answer. Press Filter to see one service, location or way of paying.

The Bookings calendar: a week with each person's bookings in their colour, the month and staff in the side column.

Click a booking to see everything about it: the customer, what they paid or still owe, their answers to your questions, and buttons to move, cancel or confirm it. Tick Show cancelled to see cancelled bookings too.

Add a booking yourself

For phone calls and walk-ins, press New booking at the top of Bookings.

  1. Choose the service.
  2. Choose who it’s with and a free time. You can book any free time, even later today.
  3. Find the customer, or add a new one. Start typing a name, phone or email to find someone who booked before.
  4. Check the summary and press Book.
New booking: a service chosen, a day and time picked, a returning customer found by name, and the summary with Book.
1 Service. 2 Who and when. 3 The customer, with their past visits. 4 Summary: tick Already paid if they paid, and choose whether they get a confirmation.

Notes (only you see these) stay with the booking and are never sent to the customer.

Import and export

  • Import. On Services & events or Staff, press Import. Download the template, fill in one row per service or person in Excel or Google Sheets, save it as CSV and choose the file. Rows whose name already exists are skipped, so importing the same file twice is safe.
  • Export. On Bookings, press Export to download your bookings as a spreadsheet (CSV).
Import services: Services or Staff, a Download template button, what to put in each column, and Choose your file.
1 Services or staff. 2 Download the template to fill in.

Next: Staff, hours and locations

Still stuck? Email support@bookmerce.com with your store's address.